For over 12 years, we have seen real estate website companies and products come and go. We've seen empty promises made by large and small companies. Through it all, BIRDVIEW has continued to grow its client base and improve its software.
Our website software for real estate offices has been built to help your company generate, manage, and distribute leads as you see fit.
Return on Investment
While other companies focus on the latest gadget, gizmo or shiny button, BIRDVIEW has focused on building the tools that will help you generate income. We provide brokerages and their agents cost effective tools, that improve their sales and marketing activities.
The tools we provide, are tools that you will use. We don’t require our users to become a copy writer, software programmer, SEO expert or technologist. Our support team , sales team and consulting group will work with you to optimize your web presence and lead conversion activities.
Companies converting from other leading software providers consistently report a 2, 3 and even 10x increase in lead conversion when moving to BIRDVIEW’s OfficeSite™ system. It is all about generating a return on your investment. (ROI)
With over 12 years of Internet experience, our team of consultants assist you in building the most effective online office to fit today's internet marketing strategies. By teaming with BIRDVIEW, you are able to leverage our entire team's knowledge base and experience.
BIRDVIEW has a full set of tools, metrics, benchmarks and industry leading experience, focused on generating leads from a broker or agent’s online presence. Our approach to lead generation is process based. Increasing traffic, optimizing traffic conversion rates, sorting, incubating and distributing leads.
Our software has been engineered to allow for an adjustable registration requirement, at dozens of key moments during the consumers on-line experience. When brokerages follow our guidance we can double their traffic conversion rates.
BIRDVIEW Technologies has a fully staffed and experienced support department. We have full time front line support people backed up by our IT and Development Teams. Issues that get escalated will have a support ticket assigned. Support tickets can be tracked via an online interface in the web assistant. Below are some recent statistics about our support team’s performance:
- 92% first call resolution rate
- Average wait time in 39 seconds
- 97% satisfaction rate
- 89% of all calls take 1 minute
Our support efforts exceed the standards set by The Association of Service Professionals, by 50-90%
Along with partnerships that BIRDVIEW has developed, we are also open to working with the partners of our customers. BIRDVIEW has developed relationships with a long list of companies that work with the real estate industry.
Companies that BIRDVIEW has a partnership, data integration or co-marketing agreement, include:
Professional Level of Performance
On a daily basis we manage millions of real estate listings, tens of thousands of agent records and thousands of websites. We process information from over 150 MLSes. Our data is secure, redundant and reliably managed.
Innovation and Vision
Since 1996 BIRDVIEW has been providing real estate brokers and agents with relevant tools to generate more leads at a lower cost to produce a higher profit. We were among the first companies to; share listings nationally, automate lead distribution, provide an integrated map display of listing data, automate listing syndication to Trulia, Zillow, Cyberhomes and Google, and to offer an intelligent prospect marketing system.
Our vision for the industry is simple. We build the software that your company needs to have a profitable online business strategy.
MLS Compliance and Expertise
Industry leading experience and insight to Real Estate Associations and MLSes, gives BIRDVIEW’s customers they edge they need. BIRDVIEW obtains real estate listing data from over 150 Multiple Listing Services, covering nearly 1,200 Realtor Associations.
Our compliance, outreach and advocacy efforts among Realtor Associations and Multiple Listing Services provide our customers with the ability to use listing data seamlessly, reliably and cost effectively.
Managers need information to make decisions that improve results. BIRDVIEW provides tools that help managers understand and impact the results of their online business strategy.
Lead source tracking, automatic, semi-automatic and manual lead distribution systems, configuration manager, content editors, listing and agent roster management, web log reporting, tracked and reported consumer behavior logs, prospect contact systems are all components of BIRDVIEW’s software suite.
Consumer Friendly WebSites
By any measure, consumers like using websites hosted by BIRDVIEW. Time on Site, Bounce Rate, Return Visits all substantially exceed real estate industry benchmarks developed by Google Analytics.
What does that mean to your business? Pretty simple. It means your marketing dollars are being put to great use. When the online consumer gets to your site, they stay longer, come back more often and see more pages than the industry average.